Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website gamesxyz.xyz (the “Website”) and all services, features, and products made available through it. The Website is operated by Test Company, trading as Test Video Games, with its registered office at Isavellas 4, {{ companyCountry }}, company detalles de registro de prueba (the “Company”, “we”, “us”, or “our”).

By accessing the Website, creating an account, placing an order, or otherwise using the Website or any of its services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website or any services provided through it.

1. Scope and Acceptance

These Terms apply to all visitors, users, customers, and purchasers who access, browse, register with, or otherwise use the Website and any services, features, or products made available through it. By accessing the Website, creating an account, placing an order, or otherwise using any part of the Website or its services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all policies referenced herein.

If you do not agree to these Terms, you must immediately discontinue use of the Website and refrain from accessing or using any services provided through it. These Terms constitute the entire agreement between you and the Company in relation to your access to and use of the Website and the services provided through it, unless otherwise expressly stated in a separate agreement or specific service terms.

The Company reserves the right to amend, modify, or update these Terms from time to time to reflect changes in legal requirements, operational practices, technological developments, or the services provided through the Website. Any updated version of these Terms shall become effective upon publication on the Website, unless a different effective date is specified. Your continued use of the Website after such publication constitutes acceptance of the revised Terms.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable under applicable law, such provision shall be interpreted to the extent possible in a manner consistent with applicable law while preserving its original intent, and the remaining provisions shall remain in full force and effect. If these Terms are translated into another language, the English version shall prevail in the event of any inconsistency or conflict between the versions.

2. Description of Services

The Website operates as an independent digital marketplace and reseller platform through which users may purchase digital goods delivered electronically. Such digital goods may include, without limitation, activation keys, software licenses, game keys, digital content access codes, and other forms of digitally delivered products that provide access to software, games, or online services.

Products offered on the Website may be sourced from authorised distributors, resellers, or third-party suppliers. The Company acts as an independent reseller and marketplace operator facilitating the distribution of digital goods to end users. The Company does not develop, publish, manufacture, or otherwise produce the software, games, or digital content made available on the Website.

All intellectual property rights, including copyrights, trademarks, product names, software titles, logos, and related proprietary rights associated with the digital goods offered on the Website, remain the property of their respective publishers, developers, or rights holders. Unless expressly stated otherwise, the Company is not affiliated with, endorsed by, sponsored by, or otherwise officially connected with any game publisher, software developer, or intellectual property owner whose products may appear on the Website.

The Company makes reasonable efforts to ensure that product descriptions, compatibility information, availability, and pricing displayed on the Website are accurate and up to date. However, the Company does not guarantee that all information displayed on the Website is free from errors, inaccuracies, or omissions. The Company reserves the right to modify, update, suspend, or discontinue any product, service, or feature available on the Website at any time where reasonably necessary for operational, technical, legal, or security reasons. The services provided through the Website are intended solely for lawful use by end users and must be used in compliance with applicable laws and these Terms.

3. Eligibility

To access and use the Website and to purchase products offered through it, you must be at least eighteen (18) years old or have reached the legal age of majority in your country or jurisdiction of residence. By accessing the Website, creating an account, or placing an order, you represent and warrant that you meet this requirement and that you are legally capable of entering into a binding agreement.

You agree to provide accurate, complete, and up-to-date information when using the Website, including when creating an account, placing an order, submitting payment information, or communicating with the Company. You further agree to use the Website and the services offered through it in compliance with these Terms and all applicable laws and regulations.

4. User Accounts

Certain features and services available on the Website may require the creation of a user account. To register an account, you must provide a valid email address and accurate registration information. You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. Any activity carried out through your account shall be deemed to have been authorised by you. You must notify the Company immediately if you become aware of any unauthorized access to your account.

The Company reserves the right to suspend, restrict, or terminate an account at its sole discretion if it suspects fraudulent activity or violations of these Terms.

5. Guest Checkout

The Website may allow users to purchase digital goods without creating a user account through a feature commonly referred to as “Guest Checkout.” When using Guest Checkout, users may be required to provide certain information necessary to process the transaction, including a valid email address and payment information. Digital goods purchased through Guest Checkout will be delivered electronically to the email address provided during checkout.

6. Pricing and Fees

Registration on the Website is free of charge. However, fees apply to the purchase of digital products and certain services available through the Website. All prices are displayed on the Website and confirmed during checkout before an order is completed. Unless otherwise stated, all prices are denominated in Euro (EUR). The Company reserves the right to modify prices due to changes in supplier pricing, currency fluctuations, or operational costs.

7. Orders and Payment

An order is considered completed once the user confirms the purchase, payment is successfully authorised, and the Company issues an order confirmation. Payments are processed through authorised third-party payment service providers. The Company reserves the right to conduct verification checks to prevent fraud and may cancel orders where verification cannot be completed.

8. Digital Delivery

All products sold on the Website consist of digital goods delivered electronically. Delivery may occur through activation keys displayed on the Website, email delivery, or access through the user account. Delivery is considered complete once the digital product access information becomes available to the user.

9. Refunds and Returns

Due to the nature of digital goods, refunds and returns are subject to specific conditions. Users may request a refund within thirty (30) days provided the digital product has not been activated, redeemed, or used. Refund requests must be submitted to customer support with the relevant order information.

10. Digital Content Acknowledgement

By purchasing digital goods through the Website, users acknowledge that digital products may be delivered immediately after payment confirmation. Once access to the digital content has been provided, cancellation rights may no longer apply except where required by law.

11. Chargebacks and Payment Disputes

Users are encouraged to contact customer support before initiating a chargeback or payment dispute. The Company may suspend accounts or restrict services where chargebacks are initiated after successful delivery of digital goods.

12. Intellectual Property

All intellectual property rights associated with the products offered through the Website remain the property of their respective publishers, developers, or rights holders. Users may not copy, reproduce, distribute, or exploit Website content without prior written consent from the Company.

13. Prohibited Conduct

Users must not engage in fraudulent activity, attempt unauthorized access, introduce malicious code, or misuse the Website in any unlawful manner. Automated scraping, bots, or scripts that interact with the Website without permission are strictly prohibited.

14. Inactive Accounts

Accounts that remain inactive for eighteen (18) months may be classified as inactive. The Company may restrict, suspend, or close inactive accounts where necessary for operational or security reasons.

15. Accessibility

The Company strives to make the Website accessible to users with disabilities and aims to follow WCAG 2.1 Level AA accessibility guidelines where reasonably practicable.

16. Third-Party Services

The Website may include integrations with third-party services such as payment processors or external platforms. The Company is not responsible for the availability or functionality of such third-party services.

17. Disclaimer

The Website and all services are provided on an “as is” and “as available” basis without warranties of any kind. The Company does not guarantee uninterrupted or error-free operation of the Website.

18. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages arising from the use of the Website or its services. The Company’s total liability shall not exceed the amount paid for the specific transaction giving rise to the claim.

19. Force Majeure

The Company shall not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, cyber incidents, or internet outages.

20. Customer Support

Customer support is available for order inquiries, refund requests, and technical issues related to the Website. Users should provide relevant information such as order number and email when contacting support.

21. Governing Law

These Terms are governed by the laws of {{ companyCountry }}. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of {{ companyCountry }} unless consumer protection laws provide otherwise.

22. Contact Details

The Website is operated by Test Company, trading as Test Video Games, with its registered office at Isavellas 4, {{ companyCountry }}.

General inquiries: [email protected]

Refund inquiries: [email protected]